Japan
2012
3500 cc
61000
km
AT
Check out the detailed auction report for the Lexus RX below
My car delivery experience with SAT Japan was excellent. The car was delivered to my doorstep on time and in perfect condition. I am satisfied with my purchase.
My new Lexus RX 350 is like a dream come true. It is comfortable, easy to drive, and has excellent features. Thanks to the SAT team.
I was kind of worried at first because I couldn't find any reviews online regarding this company that I deemed legit and credible. I saw reviews on the app and still wasn't convinced because I am purchasing from Hawaii, in the United States, and I couldn't find many reviews from the USA. Well, I paid for the car, and then about 1 month later it was shipped. Shipping took only about 8 or 9 days because I'm in Hawaii, not the mainland United States. I just received the car and it was in amazing condition just like they had told me. I'm very happy about that. The only reason I did not rate them 5 stars is because of the fact that some days I would contact them, and I wouldn't hear back from them in a day or more. The lack of communication, time difference, and lack of popular reviews made me feel like I may have gotten scammed. But the car did arrive and it was priced great too. Aside from the spotty communication, I would order a car from them again because I know they are a real reputable car sourcing company. Thank you SAT Japan! ✌?
I had an amazing time ordering from this site. Their car collection is phenomenal and the team is supportive and nice.
The interior had a small stain on the back seat that was not visible in the photos. Customer support was polite and offered me a discount on my next purchase. Overall, I appreciate how they handled it, that was a positive experience.
I had trouble understanding the import process at first, as there was a lot of paperwork. SAT Japan walked me through it and sent detailed guidance and support. Now that it's all done, I'd happily go through it again.
Communication was a bit slow during the holiday week, which made me nervous. Once things picked up, SAT Japan handled everything professionally. The car I received was clean, reliable, and affordable.
The radio system wasn't working correctly when I got the car. SAT Japan told me this was noted in the inspection sheet, which I had missed. Lesson learned to read everything closely, but overall, the car is solid and clean.
Everything was good except the battery was weak when the car arrived.SAT Japan compensated me for a replacement after I shared a receipt. I was really impressed with how they handled the issue and great customer care. Definitely recommended!
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